Privacy Policy

1. Who We Are

hoy646 ("we," "us," "our") operates the online casino and sports betting platform accessible at hoy646.club. hoy646 is the Data Controller responsible for the collection and processing of personal data obtained through the Platform. We operate under the PAGCOR regulatory framework applicable to online gaming service providers in the Philippines.

For the purposes of this Privacy Policy, "Personal Data" means any information that identifies or could reasonably be used to identify you as a natural person, including your name, mobile number, email address, government ID details, payment account identifiers, and device information.

2. Personal Data We Collect

hoy646 collects the following categories of personal data from players:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification details (e.g., Philippine ID, driver's licence, passport number) collected during KYC verification.
• Contact Data: Mobile phone number (including GCash-registered number), email address, and residential address within the Philippines.
• Financial Data: GCash account reference, PayMaya account reference, bank account details (BPI, BDO, Metrobank), and transaction history on the Platform.
• Account Data: Username, hashed password, account creation date, login history, and security settings.
• Gaming Data: Game session records, bet history, win/loss records, bonus usage, and wagering activity.
• Technical Data: IP address, browser type and version, device type and operating system, session duration, and pages visited on hoy646.club.
• Communications Data: Records of live chat interactions, support ticket correspondence, and any other communications submitted to hoy646.

3. How We Collect Your Data

hoy646 collects Personal Data through the following mechanisms:

• Direct Collection: Data you provide directly when registering an Account, completing KYC, making deposits or withdrawals, completing responsible gaming self-assessments, or contacting support.
• Automated Collection: Technical data collected automatically when you access hoy646.club, including through cookies, server logs, and session tracking technologies.
• Third-Party Sources: Identity verification data from licensed KYC service providers; payment verification data from GCash, PayMaya, and banking partners; fraud risk signals from third-party security providers.

4. How We Use Your Personal Data

hoy646 uses your Personal Data for the following purposes:

• To create, manage, and maintain your hoy646 Account.
• To verify your identity and age (21+) in compliance with PAGCOR regulations.
• To process deposits and withdrawal requests via GCash, PayMaya, and bank transfers.
• To provide and improve gaming services, including personalised game recommendations based on your activity history.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct under the Anti-Money Laundering Act (AMLA).
• To comply with legal obligations, including reporting requirements under PAGCOR licensing and Philippine AML law.
• To send account-related communications (deposit confirmations, withdrawal notifications, security alerts, and material policy updates).
• To provide responsible gaming tools and to monitor for indicators of problem gambling behaviour.
• To analyse Platform usage and improve the performance, security, and user experience of hoy646.club.

hoy646 does not use your Personal Data for the purpose of serving third-party advertising or building advertising profiles for resale.

5. Legal Bases for Processing

Under the Data Privacy Act of 2012 (RA 10173), hoy646 processes your Personal Data on the following legal bases:

• Contractual Necessity: Processing necessary to perform the Services described in our Terms and Conditions, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine law, including PAGCOR licensing conditions, AML/CFT obligations, and tax reporting requirements.
• Legitimate Interests: Processing for fraud prevention, security monitoring, Platform improvement, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Sharing Your Data With Third Parties

hoy646 does not sell your Personal Data. We may share your data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment Processors: GCash (GXI), PayMaya (Maya Philippines), BPI, BDO, Metrobank, and crypto payment processors, to facilitate deposits and withdrawals.
• KYC Providers: Licensed identity verification service providers engaged to verify player age and identity.
• Game Providers: Third-party game software providers (e.g., Pragmatic Play, PG Soft, Jili) who may receive anonymised session data to enable gameplay.
• Regulatory Authorities: PAGCOR and other Philippine government agencies where disclosure is required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies and the AMLC (Anti-Money Laundering Council) where hoy646 is legally obligated to report suspicious transactions.
• IT and Security Providers: Cloud infrastructure, cybersecurity, and fraud prevention service providers operating under strict data processing agreements.

All third parties with whom hoy646 shares Personal Data are contractually required to handle that data securely, in accordance with Philippine privacy law, and solely for the purposes authorised by hoy646.

7. Cookies and Tracking Technologies

hoy646.club uses the following types of cookies:

• Strictly Necessary Cookies: Required for the Platform to function correctly, including session authentication, security tokens, and load balancing. These cannot be disabled.
• Performance Cookies: Used to collect anonymised analytics data about how players navigate hoy646.club, to help us improve page performance and user experience.
• Functionality Cookies: Used to remember your language preference, last-visited game categories, and other personalisation settings.

hoy646 does not use advertising or third-party tracking cookies. You can manage or delete cookies via your browser settings; however, disabling strictly necessary cookies will impair your ability to use the Platform.

8. Data Retention

hoy646 retains your Personal Data for as long as your Account remains active and for a minimum of five (5) years following Account closure, in compliance with PAGCOR licensing requirements and Philippine AML record-keeping obligations.

Gaming and transaction records are retained for a minimum of seven (7) years to satisfy AML reporting requirements under Republic Act 9160 (AMLA), as amended.

Where Personal Data is no longer required for any legal or regulatory purpose, hoy646 will securely delete or anonymise the data using industry-standard methods.

9. Data Security

hoy646 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS 1.2/1.3 encryption for all data transmitted between your device and hoy646.club.
• AES-256 encryption for sensitive data stored at rest.
• Multi-factor authentication options for player account access.
• Regular security audits and penetration testing of the Platform.
• Access controls ensuring that only authorised personnel can access Personal Data.
• Contractual data security obligations imposed on all third-party service providers.

Despite these measures, no online platform can guarantee absolute security. Players are responsible for maintaining the security of their login credentials and should contact hoy646 support immediately if they suspect unauthorised account access.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules, you have the following rights with respect to your Personal Data held by hoy646:

• Right to Be Informed: The right to know what Personal Data hoy646 collects, how it is used, and with whom it is shared — as set out in this Policy.
• Right of Access: The right to request a copy of the Personal Data hoy646 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete Personal Data.
• Right to Erasure: The right to request deletion of your Personal Data, subject to hoy646's legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to Data Portability: The right to receive a structured, commonly used copy of Personal Data provided by you in a machine-readable format.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe hoy646 has violated your privacy rights.

To exercise any of these rights, please contact hoy646 through the live chat function or support email listed in the footer of this website. hoy646 will respond to verified requests within thirty (30) days.

11. Children's Privacy and Age Restriction

hoy646 is strictly an adult platform. The minimum age to register and use hoy646 is 21 years, in accordance with PAGCOR regulations. hoy646 does not knowingly collect Personal Data from individuals under the age of 21.

Where hoy646 discovers that Personal Data has been collected from a person under 21, that data will be deleted immediately and the associated Account will be permanently closed. If you believe a person under 21 has registered on hoy646, please contact our support team immediately.

12. International Data Transfers

hoy646's primary data processing infrastructure is located in the Philippines and in compliant data centres within jurisdictions that maintain adequate data protection standards. Where data is processed by third-party service providers located outside the Philippines (such as international cloud providers or game studios), hoy646 ensures that appropriate contractual safeguards are in place to protect your Personal Data to at least the standard required by RA 10173.

13. Changes to This Privacy Policy

hoy646 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email notification and a prominent notice on hoy646.club at least fourteen (14) days before the changes take effect.

Continued use of hoy646 after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms.

14. Contact and Data Protection Enquiries

If you have questions, concerns, or requests relating to this Privacy Policy or hoy646's handling of your Personal Data, please contact us through the live chat function available on hoy646.club, or by email at the address displayed in the footer of this website.

hoy646's support team is available 24 hours a day, 7 days a week, in both Tagalog and English. For formal data subject requests under RA 10173, please indicate "Data Privacy Request" in your subject line to ensure your enquiry is routed to the appropriate team.

If you are not satisfied with hoy646's response to a privacy concern, you may escalate your complaint to the National Privacy Commission of the Philippines at their official website.